What do I do if I get lost?
Use your Transit App to find your way back to a place you know and then regroup and try again.
- If you are with a group and get separated, call your friends
- If you are all lost together, work as a team to get un-lost
Remember: Transit App will show where you are and what direction you are going! Keep an eye on your dot and you are good to go!
Use the Quick Guides below to troubleshoot Transit gone wrong!
AC Transit
What to do if you get on the right number bus going the wrong way
Example: You want to take the 51B to the Marina but you accidentally got on the 57 towards College Ave
- Don’t panic! This is super normal
- Get off at the next stop
- Cross the street and take the same number bus going the opposite direction
What to do if you get on the wrong number bus going the right way
Example: You want to take the 52 to Campus but you accidentally got on the 18 or 51B
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Don’t panic! This is super normal
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Check and see if you can get to your intended stop on this bus
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If you can then congrats, you found another way!
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If not then hop off at the next stop
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Once you are off the wrong bus, check Transit App for your next right bus and get on that one instead
BART/MUNI
What to do if you get on the right line going the wrong direction
Example: You want the Red line on Bart towards Richmond, but accidentally take the Red line towards SF Airport instead
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Don’t panic! This is super normal
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Get off at the next stop
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Cross the platform and take the same color line going the opposite direction
What to do if you get on the wrong line going the right way
Example: You want the Red line on Bart towards Richmond but you get on the Orange line towards Richmond instead
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Don’t panic! This is super normal
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Check and see if you can get to your intended stop on this line
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If you can then congrats, you found another way!
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If not then hop off at the next stop
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Once you are off the wrong train, check Transit App and station signs for your next right train and get on that one instead