Student EasyPass Program Updates

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Reminder if you misplace your Clipper Cards, Watch this Video!
January 10, 2022
Updated September 13, 2021: all malfunctioning cards should be addressed by coming to the P&T Office during normal buisness hours, or by emailing with a Student ID# and Clipper Card #. Users who are unsure should test their cards before contacting.
The new Clipper Card App, was recently released to the iPhone over the previous weekend of April 16 2021 and released to Google Play in May 2021

If a user transfers their physical card (Including EasyPasses) to their digital one, the physical card is automatically turned off. This may cause a disruption to the EasyPass User should something happen to their phones.

Additionally, P&T is aware that some Clipper Cards have not updated. Please see the advisory below. 

  • Students who have lost EasyPass Clipper Cards
    Get them replaced at the Parking & Transportation Office -
    1995 University Avenue - Monday through Friday 7:45am-4:00pm. The Cost to Replace the Card is $25.

  • Students who are concerned about the EasyPasses not renewing:
    We're aware of this issue in which some AC Transit Student EasyPasses failed to renew.  Cal Student Central identified this issue and resubmitted the EasyPass renewals for the affected students.  Though the renewals began processing over the weekend, due to the large number of renewals, some renewals may not fully activate until all 630 buses have been activated and updated.

  •  ( registering your EasyPass Clipper Card.  When you see the "AC Transit EasyPass Pending Tag" status, your renewed EasyPass should be available to download to your EasyPass Clipper Card on your next tag.

Other Questions for EasyPass or Mobile App Users

Q: Outside of AC Transit EasyPass rides, how does the general public access the bus using the Clipper phone app which is really a Clipper card on a transit payment app?
A: Rider can tag any Clipper reader at the front (or back of the bus when there is a reader for all-door boarding On Lines 51B and 6 Only); Clipper phone apps require a Clipper reader.
Q: What about Token Transit?
A: Token Transit has no Clipper card reader requirement, but the rider must board the front of the bus to show the Operator the phone's Token Transit screen with the date/fare/pulsing circle.  AC Transit recommends that students use the AC Transit phone app for operations such as checking on bus capacity or bus arrival; but, for other transit agency rides, Token Transit, or the Clipper iPhone app (other phone models later) could be used.  

Tagging Options 

For EasyPasses: 

Must tag a Clipper reader (front or back if available); the adult-fare card is fare medium, so any discount passes must be based upon adult fare; get EasyPasses from Parking & Transportation.

For Token Transit (non-EasyPass rides): 

Must show Operator (board front of bus always); can be used for multiple discount fares, except for institutional fares like EasyPass; download the app from AC Transit and other sites.

For Clipper iPhone (non-EasyPass rides): 

Must tag a Clipper reader; accepts multiple discount fares, except for institutional fares like EasyPass; iPhone 8 or newer, Apple Watch Series 3 or newer, and the latest versions of iOS and watchOS respectively to use Clipper in Apple Wallet; Wallet application needs to be active, the card selected, and the passcode entered ahead of use; Call Clipper if issue and don’t give phone to Operator to view or assist. 

For all Clipper users (Clipper Card, EasyPass Card, or Clipper iPhone apps): 

Tag Clipper reader upon boarding at front of bus (or rear if there is a reader)

Riders using cash, paper pass or mobile payment options must board at the front of the bus.