Pre-Tax Commute Benefit Services for Faculty & Staff through Wageworks

February 12, 2013

Program Overview

The Parking & Transportation Department (P&T) is contracting services with WageWorks, a commute benefit management company, to provide expanded pre-tax transit sales services for UCB employees. WageWorks also provides pre-tax sales administration of annual employee campus parking permits and the employee Clipper Card (Translink).

With Wageworks, about 6,000 employees will continue or begin to benefit from the savings provided by pre-tax parking and transit purchases.*

*Pre-tax purchase provides an additional 12–46% savings. Actual savings are dependent upon your tax bracket

Program Benefits

  • Extensive transit ticket purchase choices for employees including most bus systems, BART, trains, ferry service and more. The service includes monthly transit pass delivery via mail directly to employee or Smart Card value download
  • Pre-tax benefit for employees commuting by vanpool
  • Pre-tax parking payment services for employees that use non-UCB parking facilities
  • Administration of pre-tax sales portion of the Clipper Card (Translink) program and the UC annual parking permit program
  • Direct payment or vouchers mailed to the employee for pre-tax parking and vanpool payments
  • Paperless enrollment by phone or web. Phone services are provided in numerous languages.
  • On-going ability for employees to change or cancel product and services on-line
  • Extensive customer support via phone, web and email

P&T continues to provide the $10 per month subsidy towards transit ticket purchases - this subsidy will be offered to employees purchasing any transit ticket through WageWorks. Vanpoolers will also be eligible for the subsidy**

Over the counter sales for BART and Fairfield/Vallejo transit will continue for those not eligible for payroll deduction.

WageWorks administration, allows payment for all or part of the commuting expenses with pre-tax dollars. The monthly pre-tax spending limit for public transportation, vanpools and for parking is $230. If monthly commuting expenses exceed the pre-tax limits, the remainder of the expense will be deducted on an after-tax basis.

**The following policies continue: Clipper Card(TransLink) will not be eligible for the monthly subsidy, nor can the subsidy be applied to any AC Transit ticket purchase. Further, annual parking permit holders are not eligible for the subsidy.

Program Products

Wageworks administers the following pre-tax products for UC Berkeley employees:

Transit Products

  • Transit tickets for most every transit provider in the bay area and beyond
  • Commuter credit card-load pre-tax dollars on the card and purchase tickets yourself at the transit agency
  • Vouchers
  • Clipper Card (Translink)

UC Berkeley Annual Parking Products

UC Berkeley Annual Parking Permits Including: Central Campus "C"; Faculty/Staff "F"; "C" Carpool; "F" Carpool; Hill; Night/Weekend; Satellite; Motorcycle

Non-UC Parking Products

Pre-Tax parking payment, reimbursement or credit card for parking providers throughout the bay area

Vanpool Fares

Pre-Tax payment, reimbursement or vouchers for vanpool rider fares

Monthly Payroll Deduction Deadlines

The monthly payroll deduction cut-off date for new orders, changes and cancellations is the 10th at 8:59pm pacific time each month at 8:59pm pacific time.

Eligibility

Faculty, staff, and other select UC employees are eligible to participate in WageWorks provided pre-tax programs as follows:

Transit Tickets, Vanpool and Non-UC Provided Parking – Monthly Fulfillment

Faculty, staff, and other select employees on UC Berkeley payroll with appointments of 40% or more time, for a period of 60 days or more.

Annual Parking Permits and Annual Clipper Card (Translink)

The same eligibility criteria currently in place will continue with WageWorks: Faculty, staff, and other select employees on UC Berkeley payroll with appointments of 40% or more time, through the end of the fiscal year that the permit is valid.

WageWorks Enrollment

You can enroll, cancel and make changes to your permits and tickets via the WageWorks website 24/7. You can also take these actions via the phone, Monday through Friday between 5:00am and 5:00pm.

www.wageworks.com

1-877-924-3967 (Monday through Friday between 5:00am and 5:00pm)

Tips and Info for WageWorks On-Line Transactions

First time going to wageworks.com - make sure to sign in as a first time user. Use the full name the UCB payroll has on file and the last four digits of your employee ID number to authenticate into the system. You should be able to authenticate if you're already enrolled in a program and if you meet the eligibility requirements described above. Once you have selected your user name and password, return to the main page to log-in and take your actions.

If you have a UC parking permit or Clipper Card (AC TransLink Bear Pass) and wish to cancel it, initiate this request in person at the Parking & Transportation Office by completing the appropriate form and returning your permit or BearPass.  The Parking and Transportation office will coordinate with WageWorks to cancel your payroll deduction.

See WageWorks Quick Start Guide for more ordering tips.

Frequently Asked Questions (FAQs)

Why did P&T choose to go with WageWorks? Wageworks provides expanded services, especially in the area of transit, that P&T could not offer offer to customers. Wageworks also enhances and automates P&T and Payroll's administration of pre-tax commuter benefits.

I've tried to sign up on line through WageWorks, but I'm not recognized by the system, what should I do? First time going to WageWorks.com - make sure to sign in as a first time user. Use the full name that UCB payroll has on file and the last four digits of your employee ID number to authenticate into the system. You should be able to authenticate if you're already enrolled in a program and if you meet the eligibility requirements described above. Once you have selected your user name and password, return to the main page to log-in and take your actions. If this doesn't work, contact P&T.

I'm a new employee and WageWorks doesn't have me in the system, what should I do? The two most likely reasons for this are either WageWorks hasn't been informed yet that you are a UCB employee or your appointment length or the percentage of time does not meet eligibility requirements. Contact P&T for your options.

I'm a UCB employee and already have a permit or Clipper Card (AC TransLink Bear Pass) and WageWorks doesn't have me in the system, what should I do? If you have tried to authenticate into the system following the directions above or have called WageWorks and still are not recognized in the system, contact P&T.

I'm suppose to pay $34.00 per month for the Clipper Card (AC TransLink Bear Pass), therefore, why does the Bear Pass show as a $44.00 sale in Wageworks? The WageWorks sales system cannot differentiate between Bear Pass sales and all other transit ticket sales and the application of the $10.00 per month subsidy that P&T provides. As a work-around, we have had to price the Clipper Card (AC TransLink Bear Pass) at $44.00 and apply the $10.00 per month subsidy to the Clipper Card (AC TransLink Bear Pass), so the customer continues to pay $34.00 per month.

I purchase daily parking permits, do I need to use WageWorks now? WageWorks is only for the sale of annual parking permits. Daily permits are still sold directly from P&T.

I ordered transit tickets and they were not delivered, what should I do? If you have ordered transit tickets through WageWorks and did not receive them in the mail by the 1st day of the benefit month, contact WageWorks via telephone to discuss options - make sure to contact them no later than the 3rd business day of the month so that a reimbursement can be made available if appropriate. Note: WageWorks sends transit tickets in nondescript envelopes to reduce the possibility of theft - make sure your tickets didn't get mixed up with other "junk" mail.